We don’t ask for thanks from our clients but know they appreciate what we offer. Some of them will often say they are grateful or do something to give back. The following are a few examples of the differences we have seen. (The names are fictitious to maintain confidentiality).
Neil has been a regular client for several years. He has had ups and downs with relationships and work problems. He has told us he was, at first, often scared or nervous and we would see his frustration come out as temper.
Over time, he recognises that we have listened to his frustrations and he has begun to work problems out better for himself. He now enjoys meeting new people and is generally calmer. He worked so hard at a fundraising event we held this summer and finds jobs to help us whenever he is at the drop-in.
Brian had tended to isolate himself in his flat, due to his mental health. He was invited to come in by another client who saw him outside. Brian admitted to us he was struggling with little food and money. We were able to give him some food bags and to enable him to contact his energy suppliers. We have listened to his concerns and suggested how he may be able to help himself.
He told us that he has type 2 diabetes and other health issues and we’ve encouraged him to keep seeing all the relevant health practitioners. We helped him source a replacement household appliance and offered him clothing when he needed some. He said that now he comes to THC, he is getting to meet more people. He tells everyone that “It’s a friendly place and they care about you”.
Jeff told us:
When I arrived in Minehead, I found myself in a state of isolation, not knowing anyone and needing to rebuild my life. I was invited to go along to the Hope Centre on Tuesday and Friday mornings.
There was an environment where I felt comfortable and supported. Their dedication to providing meals for everyone in the group was not just kindness but showed commitment to fostering a sense of community.
I found not only nourishment for the body but also nourishment for the soul. The prayers and Bible talks were uplifting and a source of inspiration.
I rediscovered the importance of faith and community in overcoming challenges. Their belief in my potential was a driving force in my successful reintegration into society.
I have now moved on from Minehead and been able to get a new home and employment.